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Importing backup into new Zenoss 5 install, facade error

  • 1.  Importing backup into new Zenoss 5 install, facade error

    Posted 02-10-2017 09:37 AM

    Hello, I stood up a new Zenoss 5 server and I am trying to import a .tgz backup in. The backup imports fine, but I cannot start the application after import. Here is the error I get when trying to start the services: "Unable to start serviceInternal Server Error: facade: service is missing an address assignment"

    If I delete the application and redeploy, it works fine. I would like to avoid resetting up all of my devices etc from scratch. Does anyone have an idea of what I can look at or do in order to fix this Any help would be greatly appreciated.



  • 2.  Importing backup into new Zenoss 5 install, facade error

    Posted 02-19-2017 10:01 AM

    Hi,

    Check out if all the services under "IP Assignments" have an IP address assigned.

    Login to CC -> Application -> Zenoss.core -> IP Assignments

    Cheers