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  • 1.  java using more than 300% CPU

    Posted 02-17-2017 02:01 AM

    Dear Team,

    This week, we have been experiencing performance issues with our Zenoss Core 4.2.3 (Production).
    We have more than 400 Nodes for monitoring, very sensitive information.

    Below, are the server details :

    Version : Zenoss Core 4.2.3 (VMware)
    OS : Linux (x86_64) 2.6.32
    Database : MySQL 5.5.28 (5.5.28)

    System Load :

    Cpu(s): 91.2%us, 4.8%sy, 0.4%ni, 2.5%id, 0.9%wa, 0.1%hi, 0.2%si, 0.0%st
    Mem: 10129996k total, 9991592k used, 138404k free, 60380k buffers
    Swap: 8208376k total, 2953348k used, 5255028k free, 6070304k cached
    09:51:38 up 1 day, 22:18, 3 users, load average: 112.41, 126.38, 133.55

    Architecture: x86_64
    CPU op-mode(s): 32-bit, 64-bit
    Byte Order: Little Endian
    CPU(s): 8
    On-line CPU(s) list: 0-7
    Thread(s) per core: 1
    Core(s) per socket: 2
    Socket(s): 4

    After some investigation, I found that this process is using more than 100 % cpu and memory.I don't know the reason why :

    [zeno@zenoss5 ~]$ ps -eo pid,ppid,cmd,%mem,%cpu --sort=-%cpu | head
    3118 1 java -server -XX:+HeapDumpO 54.9 707
    3312 1 /opt/zenoss/bin/python /opt 0.8 17.4
    2127 2013 /usr/sbin/mysqld --basedir= 3.1 12.3

    [zeno@zenoss5 ~]$ ps -ef | grep java
    zenoss 3118 1 99 Feb15 13-16:03:45 java -server -XX:+HeapDumpOnOutOfMemoryError -DZENOSS_COMMAND=zeneventserver -DZENHOME=/opt/zenoss -Djetty.home=/opt/zenoss -Djetty.logs=/opt/zenoss/log -Dlogback.configurationFile=/opt/zenoss/etc/zeneventserver/logback.xml -DZENOSS_DAEMON=y -jar /opt/zenoss/lib/jetty-start-7.5.3.v20111011.jar --config=/opt/zenoss/etc/zeneventserver/jetty/start.config --ini=/opt/zenoss/etc/zeneventserver/jetty/jetty.ini --pre=etc/zeneventserver/jetty/jetty-logging.xml

    For any other related information needed, please let me know.

    Our Zenoss has been unresponsive for more than 3 days, so any kind of help would be really appreciated.

    Best Regards,


  • 2.  I was having a similar issue

    Posted 02-17-2017 07:05 AM

    I was having a similar issue a couple of weeks ago, but in Zenoss 5. My issue came down to a bad transform that caused me to have a backlog of 400,000 events in Zep.RawEvents, which related to zeneventd.

    Check out this page here and check your event queues.

    Here's info on Queue Troubleshooting to determine what might be causing your queues to backlog:

    I was able to look at my queues, determined Zep.RawEvents was backed up, determined that zeneventd was the culprit, checked the log files in /opt/zenoss/log/ and found the transform(s) causing issues.

    I also commited more memory to zeneventd and zeneventserver in the end.