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Getting "network error" for most Windows Devices

  • 1.  Getting "network error" for most Windows Devices

    Posted 16 days ago
    Edited by Larry 16 days ago
    We are running Zenoss 6.2.1 Community with about 100 windows devices. We are seeing "network error" message in zenpython for about 70% of our devices. Everything is running on AWS, so networking shouldn't be an issue. Our Zenoss server doesn't have any memory or CPU issues. Here is a sample message:

    2020-03-19 18:22:43,952 WARNING zen.MicrosoftWindows: network error on HOSTNAME.local: timeout

    We have the latest Windows (2.9.4) and PythonCollector (1.11.0) ZenPacks installed.

    Any ideas on how to troubleshoot this?

    Thanks in advance,

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    Larry
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  • 2.  RE: Getting "network error" for most Windows Devices

    Posted 13 days ago
    Is this a consistent "network error" or intermittent?  If consistent, then my (limited) experience is to re-read (perhaps yet again).  Articles like https://support.zenoss.com/hc/en-us/articles/115003138386-Configuring-Windows-Server-for-Monitoring-via-WinRM  . I generally find it is to do with configuration on the Windows targets, rather than the configuration in Zenoss (though some things obviously have to match).

    Cheers,
    Jane

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    Jane Curry
    Skills 1st United Kingdom
    jane.curry@skills-1st.co.uk
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