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Associating a SOP URL with a Zenoss event in Zenoss.. How?

  • 1.  Associating a SOP URL with a Zenoss event in Zenoss.. How?

    Posted 9 days ago
    Hi all -

    I'm trying to associate a SOP (Knowledge article) URL that is in ServiceNow with a Zenoss event and have that URL appear associated w/ the event in Zenoss.

    For example, I have a Zenoss event that warns of disk space threshold and the user can go in and click a link on that property that would send me to the SOP (Knowledge article) in ServiceNow through perhaps a new window, or would even just require a copy / paste ...

    Anyone execute this before?

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    Matt Newman
    Guardian Life
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  • 2.  RE: Associating a SOP URL with a Zenoss event in Zenoss.. How?

    Posted 9 days ago
    You can use a transform to set a new field in an event.

    evt.sop = '<a href="https://www.google.com" target="_blank">SOP Link</a>'


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    jstanley
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  • 3.  RE: Associating a SOP URL with a Zenoss event in Zenoss.. How?

    Posted 9 days ago
    Make sure you Enable Hyperlinks in Event Fields as well



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    jstanley
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