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DANGLING REFERENCE (POSKeyError)

  • 1.  DANGLING REFERENCE (POSKeyError)

    Posted 8 days ago
    Edited by Marco Shaw 8 days ago
    Version 4.2.5​

    I am unable to resolve a few POSKey errorss:

    2018-11-05 11:30:29,688 CRITICAL zodbscan:  DANGLING REFERENCE (POSKeyError) FOUND:
    PATH: zport/dmd/Devices/Server/Windows/WMI/devices/xxxxx.13
    TYPE: <class 'ZenPacks.Nova.WinServiceSNMP.WinServiceSNMPDevice.WinServiceSNMPDevice'>
    OID:  0x0265f4df '\x00\x00\x00\x00\x02e\xf4\xdf' 40236255
    Refers to a missing object:
        NAME: macaddresses
        TYPE: <type 'BTrees.OOBTree.OOSet'>
        OID:  0x026a0fae '\x00\x00\x00\x00\x02j\x0f\xae' 40505262
    2018-11-05 11:30:33,189 CRITICAL zodbscan:  DANGLING REFERENCE (POSKeyError) FOUND:
    PATH: zport/dmd/Devices/Server/Windows/WMI/devices/xxxxxx.com
    TYPE: <class 'ZenPacks.Nova.WinServiceSNMP.WinServiceSNMPDevice.WinServiceSNMPDevice'>
    OID:  0x027d8629 '\x00\x00\x00\x00\x02}\x86)' 41780777
    Refers to a missing object:
        NAME: macaddresses
        TYPE: <type 'BTrees.OOBTree.OOSet'>
        OID:  0x02811fe4 '\x00\x00\x00\x00\x02\x81\x1f\xe4' 42016740
    2018-11-05 11:30:33,318 CRITICAL zodbscan:  DANGLING REFERENCE (POSKeyError) FOUND:
    PATH: zport/dmd/Devices/Server/Windows/WMI/devices/xxxxxx.com
    TYPE: <class 'ZenPacks.Nova.WinServiceSNMP.WinServiceSNMPDevice.WinServiceSNMPDevice'>
    OID:  0x027d880a '\x00\x00\x00\x00\x02}\x88\n' 41781258
    Refers to a missing object:
        NAME: macaddresses
        TYPE: <type 'BTrees.OOBTree.OOSet'>
        OID:  0x028153d6 '\x00\x00\x00\x00\x02\x81S\xd6' 42030038

    I've tried the Zenoss.Toolkit.  Basically ran this a few times:
    findposkeyerror -f -v10
    zodbscan
    zenrelationscan
    zencatalogscan

    I don't have a problem simply deleting these devices, but even that can't be done.

    Anyone have any ideas?

    At the bottom of this, there's a reference to a "manual fix", but the forums must have been migrated and that link is no longer valid:
    InstallationGetting Started
    Zenoss remove preview
    InstallationGetting Started
    Hidden page that shows all messages in a thread
    View this on Zenoss >



    ------------------------------
    Marco Shaw
    N/A
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  • 2.  RE: DANGLING REFERENCE (POSKeyError)

    Posted 8 days ago
    Have you tried the suggestions in this wiki item -  http://wiki.zenoss.org/RemoveDevices ?

    Cheers,
    Jane

    ------------------------------
    Jane Curry
    Skills 1st United Kingdom
    jane.curry@skills-1st.co.uk
    ------------------------------



  • 3.  RE: DANGLING REFERENCE (POSKeyError)

    Posted 7 days ago
    ​Thanks.  I hadn't noticed this page.  I didn't realize some of the toolbox commands had a "-f" based on web searches, but I tried them.

    I can access the ZMI, but don't quite understand (yet) what to do exactly.

    I'll need to read up more on zendmd as I'm not comfortable doing any of that stuff.

    ------------------------------
    Marco Shaw
    N/A
    ------------------------------