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Need help for Full installing&configuring Zenoss for IT system monitoring

  • 1.  Need help for Full installing&configuring Zenoss for IT system monitoring

    Posted 08-19-2020 05:06 AM
    Hi all , please need help to full installing and configuring zenoss.
    I've tried many tutorial but never be able to get access to zenoss core ui.
    I need a  very full and clear tutorial to deploy zenoss step by step....
    Any help from experts will be appreciated..
    I've struggled for months now so please

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    sam
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  • 2.  RE: Need help for Full installing&configuring Zenoss for IT system monitoring

    Posted 08-20-2020 07:39 AM
    Edited by samad 08-20-2020 07:40 AM
    This is an update about my problem:
    Actually after creating an endpoint,when i click to access zenoss core UI, am getting the error message 502 bad gateway.
    Does someone know why?

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    sam
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  • 3.  RE: Need help for Full installing&configuring Zenoss for IT system monitoring

    Posted 08-20-2020 03:41 PM
    Sam,

    Have you started the Zenoss Core service from the top of the page, and are all child services starting and passing healthchecks?

    From the Control Center host command line, can you provide the output of serviced service status?

    ------------------------------
    Michael J. Rogers
    Senior Instructor - Zenoss
    Austin TX
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  • 4.  RE: Need help for Full installing&configuring Zenoss for IT system monitoring

    Posted 08-21-2020 06:15 AM
    Edited by samad 08-21-2020 06:20 AM
    Hi Michael,Thank for replying
    Here are the screenshots
    this is the endpoints that i have.. The last one is the one that suppose to give me acess to zenoss UI
    This is the status of availables services


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    samad
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  • 5.  RE: Need help for Full installing&configuring Zenoss for IT system monitoring

    Posted 08-28-2020 04:33 PM
    Hi Samad

    The reason for the 502 failure is probably the not running Zope service. Try to restart it.
    In addition other serviced failing the health check (HC Fail X) try to restart it also and post the result again.

    Cheers

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    Arthur
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  • 6.  RE: Need help for Full installing&configuring Zenoss for IT system monitoring

    Posted 01-18-2021 05:04 AM
    Hello everybody,

    I was wondering if you could help me look into this issue. I've been struggling and almost going crazy trying to get the Zenoss dashboard for months now. I get a message, 'Endpoint not available' when i click on my endpoint from control center. I would appreciate any assistance on this. I have attached some screenshots of my installation. Please see if i am on the right track.

    Regards
    Matthew

    ------------------------------
    Matthew Lubasi
    Senior IT Technician
    Usutu Forest Products (Montigny)
    Mbabane
    +26824525000
    ------------------------------



  • 7.  RE: Need help for Full installing&configuring Zenoss for IT system monitoring

    Posted 01-18-2021 07:57 AM
    Matthew,

    You should be able to create a DNS entry for the Control Center master host, and then another one to the same IP address for your "zenoss" or "zenoss5" endpoint.

    You can also eliminate DNS from the equation and make an entry in your hosts file to test things.  For instance, I did this a moment ago:

    10.10.10.187 ccmaster.sampledomain.com zenoss5.ccmaster.sampledomain.com

    [IP ADDRESS] [CONTROL CENTER HOST]      [ZPROXY PUBLIC ENDPOINT]

    Based on your Control Center screenshot, you should have a DNS entry for "monitoring.montigny.co.sz" and another for "zenoss.monitoring.montigny.co.sz", both pointed to the same 10.10.0.138 IP address.

    Let us know if that helps?

    ------------------------------
    Michael J. Rogers
    Senior Instructor - Zenoss
    Austin TX
    ------------------------------



  • 8.  RE: Need help for Full installing&configuring Zenoss for IT system monitoring

    Posted 01-18-2021 08:17 AM
    Hello Michael,

    Thank you for your prompt response. Let me give it a try and see how it goes. I will revert back to you with feedback. 


    ------------------------------
    Matthew Lubasi
    Senior IT Technician
    Usutu Forest Products (Montigny)
    Mbabane
    +26824525000
    ------------------------------



  • 9.  RE: Need help for Full installing&configuring Zenoss for IT system monitoring

    Posted 01-21-2021 07:45 AM
    Hello Michael,

    Thank you for steering me in the right direction. I realized that all the services were not starting up. They seemed to be stuck in the 'starting' state. My host also had a red 'unauthenticated' message besides it. What i did was remove it from within control center and added it again from there, not via CLI. All services started up and i was super exited to get a Zenoss core login screen.
    I have even added a few devices. I now need to learn how i can monitor my added devices and all the extra bits.

    Again, thank you so much for your help!!! Im so glad to be a part of this community. I got so much just from looking around and learning from there.

    ------------------------------
    Matthew Lubasi
    Senior IT Technician
    Usutu Forest Products (Montigny)
    Mbabane
    +26824525000
    ------------------------------