Configuration & Administration

1.  EMAIL ALERTS TO MULTIPLE ID's

Posted 8 days ago
Hi,

I have zenoss core 5.3.0.

have created multiple groups and added devices under the groups, i would like to configure email alerts to email ID's who are part of their particular groups.

is it mandate to add the user in the group ????

and how do i configure triggers for the same ??

Please guide,.

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Uday Jeevan T
Indian Financial Technology & Allied Services
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2.  RE: EMAIL ALERTS TO MULTIPLE ID's

Posted 7 days ago
Be careful - Zenoss has two (almost) entirely separate "Group" concepts.  You can put a device into one or more device groups - these can be seen in the left-hand INFRASTRUCTURE menu.  The second "Group" concept is a user group - very similar to any operating system group concept.

Where the two might come together is that a trigger is a mechanism for selecting when a notification (like email) will happen.  One of the fields you can use in a trigger is that the device is a member of a particular device group.  The trigger is then used in a Notification (which defines what action will take place).  A subscriber to a notification may be an individual user, a user group, or both.

Cheers,
Jane

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Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
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3.  RE: EMAIL ALERTS TO MULTIPLE ID's

Posted 6 days ago
Hi JANE,

I have created a device group and a user group.

1. created a trigger and added the device group as well as user group for getting notification emails.

2. I would like to restrict the dashboard view to the particular group - how to map the dashboard for a particular user group with their device group.


PS: This is 5.3.0 core and i'm a beginner :)

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Uday Jeevan Leo
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4.  RE: EMAIL ALERTS TO MULTIPLE ID's

Posted 6 days ago
If you want to restrict what people see in the GUI then you need to look at "Administered Objects" - look at the "Managing Users" chapter in the Admin Guide.  If you have Zenoss Core, ignore any documentation about the ZenOperator role - that doesn't exist in Core.

Basically you can setup "Administered Objects" for Device Classes, Device Groups, Locations and/or individual device instances.  The idea is that you probably default users to No role at all and then give them a role with more power in those areas of Zenoss that they need it.

Cheers,
Jane

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Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
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5.  RE: EMAIL ALERTS TO MULTIPLE ID's

Posted 5 days ago
Hi Jane,

I have gone throguh the document and tried the same but no luck.

zenuser is the default tole for any user and how do i leave it blank (to assign no role to the user).

or

how can i create a new role in zenoss

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Uday jeevan Leo
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6.  RE: EMAIL ALERTS TO MULTIPLE ID's

Posted 4 days ago
The GUI doesn't make it very obvious but when you are looking at roles for a user, CTRL-left-click adds on roles - and removes them too - that's how you can remove roles.

You might also look at this paper I wrote - it's old but many of the principles are still correct -https://www.skills-1st.co.uk/papers/jane/users_events_zproperties_paper.pdf   .

Cheers,
Jane

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Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
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