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  • What is the best way to update /etc/hosts on Zenoss 6? We have to add new entries every time we have a new device to monitor. Our current method is this: 1. Update /etc/hosts from main shell prompt 2. Reboot server (so it is propagated to the containers) ...

  • First post, new to Zenoss. I use vmware, and for disaster recovery, we use Zerto.  Zerto tracks multiple stats, but the main one of interest, is RPO value I have a CURL command that I can execute to get the data, but in 6.3.2 core, I'm not seeing ...

  • Hi, Zenoss server is not listing the devices in the infrastructure tab  and shows this error on web console. I tried rebuilding the index under $ZENHOME/var/zeneventserver/index. The issue resolves temporarily. but after some time again getting the ...

  • Hi Larry Often there is a IP assigned missing for a required service. Check out this link . Cheers ------------------------------ Arthur ------------------------------

  • Thanks Arthur. I found a third ZenPack which uses boto and uninstalled all three before the upgrade. And the upgrade worked! However, I can't start Zenoss though. I get this error: [root@hostname username]# serviced service start Zenoss.core/zenoss ...

  • Hi Larry As far as I understand it, it uses a new image. So all changes which are not in special DFS directory will be lost. Cheers ------------------------------ Arthur ------------------------------

  • Hi Arthur,     Thanks for the response. To answer your questions: Arthur: Where are you running this Zenoss instance? VMWare, Amazone Web Service(AWS) etc? Larry: AWS. ZenRDS: I will try uninstalling it and running the upgrade again. E rror importing ...

  • Larry: I'm not exactly sure what you mean about installing the python jira library. The library already existed for the zenoss user. Arthur: As I see in your 5th response you installed the jira 2.0 library into the zope container. And that why it is ...

  • Hi Arthur,     Any ideas on how to proceed? Thanks, ------------------------------ Larry ------------------------------

  • Ambarish, We could use some more information for this problem. 1. Perform a debug zenmodeler run against the device: serviced service attach zenmodeler su - zenoss zenmodeler run -v10 -d  va1-cfw-1b-r27 exit exit 2. Get a list of installed ZenPacks: ...

  • Hi,  I've added the Juniper SRX 5000 series firewall in Zenoss, but not able to model this device, so we are unable to monitor any components for this device. Also Collection interval has been set to 600. Here is the output, when I tried to model the ...

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    heartbeat failure

    Hi, Can someone help me with understanding what causes heartbeat failure so that I can troubleshoot better. I orignally had "localhost zenstaus heartbeat failure" consistently as well as 3 oversubscribed instances (zeneventd, MetricConsumer, and Zope) ...

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