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Hi Arthur,     Thanks for the response. To answer your questions: Arthur: Where are you running this Zenoss instance? VMWare, Amazone Web Service(AWS) etc? Larry: AWS. ZenRDS: I will try uninstalling it and running the upgrade again. E rror importing ...

Larry: I'm not exactly sure what you mean about installing the python jira library. The library already existed for the zenoss user. Arthur: As I see in your 5th response you installed the jira 2.0 library into the zope container. And that why it is ...

Hi Arthur,     Any ideas on how to proceed? Thanks, ------------------------------ Larry ------------------------------

Ambarish, We could use some more information for this problem. 1. Perform a debug zenmodeler run against the device: serviced service attach zenmodeler su - zenoss zenmodeler run -v10 -d  va1-cfw-1b-r27 exit exit 2. Get a list of installed ZenPacks: ...

Hi,  I've added the Juniper SRX 5000 series firewall in Zenoss, but not able to model this device, so we are unable to monitor any components for this device. Also Collection interval has been set to 600. Here is the output, when I tried to model the ...

Hi, Can someone help me with understanding what causes heartbeat failure so that I can troubleshoot better. I orignally had "localhost zenstaus heartbeat failure" consistently as well as 3 oversubscribed instances (zeneventd, MetricConsumer, and Zope) ...

Hi Arthur,     Thanks for your message. Sorry for the delay in responding. I'm not exactly sure what you mean about installing the python jira library. The library already existed for the zenoss user. I took the path of uninstalling the Jira ZP. The ...

Hello, I am trying to install a ZenPack, which I have developed myself, in Zenoss Core 6.3.2. I have last used the ZenPack in Zenoss Core 5. My ZenPack includes a custom service and this service depends on a python module. The python module is located ...

Dear All, Im getting below error, please let me know the issue. AttributeError:'NoneType object' has no attribute 'id' Thanks, Pasan ------------------------------ pasan jayarathna sri lanka telecom ------------------------------

Has anyone gotten Zenoss to monitor IIS application pools that are not for the site/root, if so could one provide details on the process?  Zenoss is able to detect the each site/root and its respective application pool, however it doesn't appear to be ...

Daniel, My apologies!  I was in such a rush to respond that I forgot the CC ZenPack wasn't Open Source.   You absolutely can use the graphs in CC to determine which service/container is chewing up your RAM.  The memory utilization metrics shown in CC ...

...one thing more. I see with the Control Center some missing health check with "MetricShipper". It's very difficult to start this service successful. Thanks, Daniel ------------------------------ Daniel Vogel IT Infrastructure Architect ABC ...