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Hi Larry Often there is a IP assigned missing for a required service. Check out this link . Cheers ------------------------------ Arthur ------------------------------

Thanks Arthur. I found a third ZenPack which uses boto and uninstalled all three before the upgrade. And the upgrade worked! However, I can't start Zenoss though. I get this error: [root@hostname username]# serviced service start Zenoss.core/zenoss ...

Hi Larry As far as I understand it, it uses a new image. So all changes which are not in special DFS directory will be lost. Cheers ------------------------------ Arthur ------------------------------

Hi Arthur,     Thanks for the response. To answer your questions: Arthur: Where are you running this Zenoss instance? VMWare, Amazone Web Service(AWS) etc? Larry: AWS. ZenRDS: I will try uninstalling it and running the upgrade again. E rror importing ...

Larry: I'm not exactly sure what you mean about installing the python jira library. The library already existed for the zenoss user. Arthur: As I see in your 5th response you installed the jira 2.0 library into the zope container. And that why it is ...

Hi Arthur,     Any ideas on how to proceed? Thanks, ------------------------------ Larry ------------------------------

Ambarish, We could use some more information for this problem. 1. Perform a debug zenmodeler run against the device: serviced service attach zenmodeler su - zenoss zenmodeler run -v10 -d  va1-cfw-1b-r27 exit exit 2. Get a list of installed ZenPacks: ...

Hi,  I've added the Juniper SRX 5000 series firewall in Zenoss, but not able to model this device, so we are unable to monitor any components for this device. Also Collection interval has been set to 600. Here is the output, when I tried to model the ...

Hi, Can someone help me with understanding what causes heartbeat failure so that I can troubleshoot better. I orignally had "localhost zenstaus heartbeat failure" consistently as well as 3 oversubscribed instances (zeneventd, MetricConsumer, and Zope) ...

Hi Arthur,     Thanks for your message. Sorry for the delay in responding. I'm not exactly sure what you mean about installing the python jira library. The library already existed for the zenoss user. I took the path of uninstalling the Jira ZP. The ...

Hello, I am trying to install a ZenPack, which I have developed myself, in Zenoss Core 6.3.2. I have last used the ZenPack in Zenoss Core 5. My ZenPack includes a custom service and this service depends on a python module. The python module is located ...

Dear All, Im getting below error, please let me know the issue. AttributeError:'NoneType object' has no attribute 'id' Thanks, Pasan ------------------------------ pasan jayarathna sri lanka telecom ------------------------------