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Is it really "alerts" ie notifications, probably email, that you are not getting?  Or is it "events" that are missing ie. no updates in the event console? As Devon says, check that events are actually being generated from the different sources and check ...

I'm new to Zenoss and been assigned to find some hints on a big spike in one of our Node.JS / HAProxy stacks. The server is usually busy but on arbitrary timeframes it starts to send enormous amount of messages. Like it has an average outbound of 15Mbps ...

Are you collecting data? I would check graphs to make sure you are getting data. Also check any threshold to ensure they are enabled. There could be mutlipe reasons why your not getting alerts. Do you have triggers and notifications configured and enabled? ...

We are on RM 5.3.1 and after restarting today all of our collection service is failing the health check of redis answering. Redis seems fine and is passing all health checks. All other services are passing health checks as well except the collection services. ...

Setting zPingMonitor to truw should disable pinging, but the error you're seeing indicates that you have a template bound or a datasource set for the device that is trying to run a command via SSH against the device, but none of the information Zenoss ...

I've set zPingMonitorIgnore=true for all my devices yet I keep getting this message: "zCommandUsername is not set so SSH-based commands will not run". I thought zPingMonitor ignore should disable pinging altogether. Any idea what I'm missing? ------------------------------ ...

Hello, It seems monitoring templates are only running when a device is first created and when previous "Down events" have been closed. The way that I've confirmed this is by leaving Zenoss as is for a full day: not a single monitoring template runs. ...

Hi Team, We have windows servers configured. Due to some reason, we have not receiving alerts since Monday 10th Dec.  What could be the reason? What i am supposed to check in regards with this? Awaiting response. ------------------------------ Nilesh ...

Further to that, if the command is run from within Zenoss, the username and password is defined in the zCommandUsername and zCommandPassword properties, which make for a generic command ID and not who initiated the command within the application. I suspect ...

You can use ${dev/zCommandUsername} to get the userid Zenoss is using to ssh to the device. I think that's what you are looking for. If you are just executing the commands on the Zenoss server, everything is run as the zenoss user.  ------------------------------ ...

This has been something of a pain for myself, as well - I have a task on my end to try and figure out what is causing us to run long, and I suspect it might have something to do with when we upgrade our ZenPacks and update our remote collectors. I have ...

Hi, We're certainly affected by this. Although pleasingly have not seen it for a while but then we have currently set the blocking timeout to 0, i.e. do not use blocking timeout! as we can't be in a situation where as there may not be access to zenoss ...